Accessibility Statement

Legal Disclaimers

Our Commitment to Accessibility

U.S. Waste Industries, Inc. is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide an inclusive online experience that allows everyone to access our environmental compliance information and services.


Accessibility Standards

We are working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hearing loss)
  • Motor impairments (difficulty using a mouse, slower response time)
  • Cognitive impairments (learning disabilities, memory limitations)


Current Accessibility Features

Our website includes several accessibility features:

  • Text alternatives for images and graphics
  • Clear heading structure for screen readers
  • Keyboard navigation support
  • Readable font sizes and color contrast
  • Descriptive link text
  • Form labels and instructions


Ongoing Improvements

We recognize that accessibility is an ongoing effort. We regularly:

  • Review our website for accessibility barriers
  • Update content to meet current accessibility standards
  • Test with assistive technologies
  • Train our team on accessible content creation
  • Incorporate user feedback into improvements


Known Limitations

Despite our efforts, some content or features may not yet be fully accessible. We are actively working to address these limitations, including:

  • Older PDF documents that may lack proper tagging
  • Third-party embedded content (videos, maps, widgets)
  • Complex data tables or interactive elements
  • Legacy pages not yet updated to current standards


Request Accommodations

If you encounter accessibility barriers on our website or need information in an alternative format, we are here to help.


Please contact us:

U.S. Waste Industries, Inc.
4420 Jefferies Highway
Walterboro, SC 29488

Phone: 843-538-2601 (Monday-Friday, 7 AM-5 PM ET)
Toll-Free: 800-669-9552
24/7 Emergency: 800-727-9796
Email: info@uswonline.com


When contacting us, please provide:

  • Description of the accessibility issue
  • Page URL where the issue occurred
  • Your preferred format for receiving information (large print, audio, email, phone call)

We will respond to accommodation requests within 2 business days.


Alternative Ways to Access Our Services

In addition to our website, you can access our services through:

  • Phone: Speak directly with our team (no automated systems)
  • Email: Request information at info@uswonline.com
  • In-Person: Schedule a consultation at our facility
  • Mail: Send written inquiries to our physical address


Feedback

We welcome feedback on the accessibility of our website. Your input helps us identify areas for improvement.

To provide accessibility feedback:

  • Email info@uswonline.com with "Accessibility Feedback" in the subject line
  • Call 843-538-2601 and ask to speak with our website administrator
  • Include details about the issue and your suggestions


Third-Party Content

Some content on our website is provided by third parties (embedded videos, government resources, external links). We do not control the accessibility of third-party content but strive to select accessible resources whenever possible.


Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530

Website: www.ada.gov
ADA Information Line: 800-514-0301 (voice) | 800-514-0383 (TTY)